Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the educational support services provided by GREAT EDUCATION ENGINE LTD ("Company," "we," "us," or "our"). By accessing our services, you agree to be bound by these Terms.

2. Company Information

3. Services Provided

We provide educational support services including but not limited to:

• Academic tutoring and mentoring
• Academic writing assistance and guidance
• Language learning support
• Test preparation courses
• Career development and consultation
• Online learning solutions

4. Service Areas

Our services are available to students in the following countries:

• Ukraine 🇺🇦
• Belarus 🇧🇾
• Kazakhstan 🇰🇿
• Uzbekistan 🇺🇿
• Azerbaijan 🇦🇿
• Georgia 🇬🇪
• Armenia 🇦🇲
• Moldova 🇲🇩

5. Eligibility and Registration

5.1 Age Requirements

You must be at least 16 years old to use our services. If you are under 18, you must have parental or guardian consent.

5.2 Account Information

You must provide accurate and complete information when registering for our services. You are responsible for maintaining the confidentiality of your account credentials.

6. Service Terms

6.1 Service Delivery

• Services will be delivered according to the agreed schedule and specifications
• We reserve the right to assign qualified tutors and educators to your projects
• Service delivery methods may include online sessions, written guidance, and educational materials

6.2 Student Responsibilities

• Attend scheduled sessions punctually
• Complete assigned tasks and homework
• Communicate openly about learning challenges
• Respect tutors and educational professionals
• Use services for legitimate educational purposes only

7. Payment Terms

7.1 Pricing

Service prices are displayed on our website and confirmed in your service agreement. Prices may vary based on:

• Service type and complexity
• Duration and frequency of sessions
• Urgency of requirements
• Specialized expertise required

7.2 Payment Schedule

• Payment is required before service commencement unless otherwise agreed
• Ongoing services may be billed monthly or per agreed schedule
• Late payment may result in service suspension

7.3 Refund Policy

• Refunds are available for unused services within 14 days of purchase
• Refunds for completed sessions are subject to case-by-case review
• Processing time for refunds is 5-10 business days

8. Intellectual Property

8.1 Our Content

All educational materials, content, and resources provided by us remain our intellectual property unless specifically transferred.

8.2 Student Work

Students retain ownership of their original work. We may provide guidance and assistance, but the final work belongs to the student.

8.3 Academic Integrity

We promote academic integrity and ethical learning practices. Our services are designed to support learning, not replace student effort.

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect your personal data.

10. Service Limitations

10.1 No Guarantees

While we strive for excellence, we cannot guarantee specific academic outcomes or results.

10.2 Service Availability

Services are subject to tutor availability and may be affected by holidays, technical issues, or force majeure events.

10.3 Technical Requirements

Online services require stable internet connection and appropriate devices. Technical issues on your end are not grounds for service credits.

11. Prohibited Uses

You may not use our services for:

• Academic dishonesty or cheating
• Plagiarism or misrepresentation of work
• Harassment or inappropriate behavior toward staff
• Sharing account credentials with others
• Reverse engineering or copying our materials
• Any illegal or unethical activities

12. Limitation of Liability

To the maximum extent permitted by law:

• Our liability is limited to the amount paid for services
• We are not liable for indirect, consequential, or punitive damages
• We are not responsible for decisions made based on our guidance
• Students are responsible for compliance with their institution's policies

13. Cancellation and Termination

13.1 Cancellation by Student

• Services can be cancelled with 24 hours notice for scheduled sessions
• Ongoing services require 7 days written notice for termination
• Cancellation fees may apply for last-minute changes

13.2 Termination by Company

We may terminate services if:

• Payment terms are not met
• Terms of service are violated
• Inappropriate behavior occurs
• Services are used for prohibited purposes

14. Dispute Resolution

14.1 Complaints Procedure

1. Contact us directly at [email protected]
2. Allow 5 business days for initial response
3. Work with us to resolve issues amicably
4. Escalate to formal dispute resolution if necessary

14.2 Governing Law

These Terms are governed by the laws of England and Wales. Disputes will be resolved in the courts of England and Wales.

15. Force Majeure

We are not liable for delays or failures in service delivery due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, technical failures, or pandemic-related restrictions.

16. Changes to Terms

We may update these Terms from time to time. Changes will be communicated through:

• Website notifications
• Email to registered users
• Updates to this page with revision dates

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

18. Contact Information

For questions about these Terms and Conditions, please contact us: