Privacy Policy

1. Introduction

GREAT EDUCATION ENGINE LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our educational support services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number, postal address)
• Educational background and academic records
• Payment information (processed securely through third-party payment processors)
• Communication preferences and service requirements
• Academic progress and performance data

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and browser information
• Device type and operating system
• Website usage patterns and preferences
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing educational support services
• Communicating with you about our services
• Processing payments and managing accounts
• Improving our services and website functionality
• Complying with legal obligations
• Sending relevant educational content and updates (with your consent)

4. Legal Basis for Processing

Under GDPR and UK data protection laws, we process your personal data based on:

• Contract: To provide educational services you have requested
• Legitimate Interest: To improve our services and communicate with you
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With qualified tutors and educational professionals providing your services
• With payment processors for transaction processing
• With service providers who assist in website operation and service delivery
• When required by law or to protect our legal rights
• With your explicit consent for specific purposes

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security assessments and updates
• Access controls and staff training
• Regular backup and recovery procedures

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide ongoing educational services
• Comply with legal obligations (typically 7 years for business records)
• Resolve disputes and enforce agreements
• Maintain academic records for verification purposes

8. Your Rights

Under GDPR and UK data protection laws, you have the following rights:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of processing
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for consent-based processing

9. International Data Transfers

As we serve students across CIS countries, your data may be transferred internationally. We ensure appropriate safeguards are in place:

• Standard Contractual Clauses for EU data transfers
• Adequacy decisions for approved countries
• Additional security measures for high-risk jurisdictions

10. Cookies and Tracking

Our website uses cookies and similar technologies. Please see our Cookie Policy for detailed information about:

• Types of cookies we use
• How to manage cookie preferences
• Third-party cookies and analytics

11. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing notice through our services

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

14. Supervisory Authority

If you believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with the relevant supervisory authority:

• UK: Information Commissioner's Office (ICO)
• EU: Your local data protection authority